Last Updated: August 1, 2018
Brandon Jones is committed to protecting your privacy. To better protect your privacy I provide this notice explaining my online information practices. To make this notice easy to find, I make it available on my website.
1. INFORMATION COLLECTION AND USE
I collect information about visitors to my Site so that I can provide an experience that is responsive to my users’ and customers’ needs. I do not collect medical information or credit card information through my Site. My Site may use forms in which you give me contact information (including your name, address, telephone number, and email address) so you can request information or support. I receive and store any information you enter on my Site, or give me in any other way, including through email, telephone, or other communications within my customer services department. You do not need to give me any personal information in order to use my Site.
I will not sell, share, trade or otherwise use any information you provide unless you expressly provide in writing permission for such use. I collect this information to improve my service, and to help me determine your individual needs so I may serve you better individually, as well as collectively.
I will not sell, share, trade or otherwise use any medical information under any circumstances. If you require medical information, you must request it from me directly via a Medical Release form.
I may also collect non-personally identifiable information about you, such as your use of my web sites, communication preferences, aggregated data relative to your Services, and responses to promotional offers and surveys. I may use or disclose aggregate information only where no individual is identified for a number of purposes, including: (a) Compiling aggregate statistics of usage for improving the web site; (b) Developing, maintaining and administering the web site; and (c) Following up on comments and other messages that you submit to me through the web site.
Please note, to better safeguard your information, please do not include any credit card information in your electronic communication unless it is specifically required by me as part of Services or transaction fulfillment process sites, or my customer contact process.
This Site and my Services may contain links to other websites. Unfortunately, I am not responsible for the privacy practices or the content of such sites.
This Site has security measures in place to protect against the loss, misuse or alteration of the information under my control. If my site allows you to enter sensitive information (such as a credit card number) on order firms, I encrypt the transmission of that information using secure socket layer technology (SSL).
I may also at times provide information about you to third parties to provide various services on my behalf, such as providers who process credit card payments. I will only share information about you that is necessary for the third party to provide the requested service. These companies am prohibited from retaining, sharing, buying, selling, storing or using your personally identifiable information for any secondary purposes.
I follow generally accepted standards to protect the personal information submitted to us, both during transmission and once I receive it. No method of transmission over the Internet, or method of electronic storage, is one hundred percent (100%) secure, however. Therefore, I cannot guarantee its absolute security.
3. GOOGLE ANALYTICS AND COOKIES
I may use a tool called “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.
I use the information received from Google Analytics only to improve services on this Site. I do not combine the information collected through the use of Google Analytics with personally identifiable information.
4. COLLECTION AND USE OF PERSONAL INFORMATION OF CHILDREN UNDER AGE 13
I am committed to protecting the online privacy of children. In accordance with the Children’s Online Privacy Protection Act (”COPPA”), I will not knowingly collect any personally identifiable information from children under the age of thirteen (13) without first obtaining parental consent. Prior to providing any personally identifiable information (your name, email address, address, phone number etc.), children under the age of thirteen (13) must have a parent or legal guardian complete and return (by email or regular mail) a Parental Consent Form to or Brandon Jones, 300 West Main St., Suite A4, Northborough, MA 01532. The consent form states that the child’s “Parent” or “Legal Guardian”, by his or her signature, consents to the collection and transfer of the child’s personally identifiable information. Consent may be revoked by completing a “Revocation of Parental Consent Form” and sending it to the email or physical mailing address above. In compliance with COPPA, I am sensitive about children consulting with parents or guardians before furnishing personal information or ordering anything online.
It is also my intention to adhere to the Children’s Advertising Review Unit (CARU) Guidelines on Internet advertising with its special sensitivities regarding solicitations to children under thirteen (13). I encourage parents/guardians to supervise and join their children in exploring cyberspace.
5. TRANSFER OF DATA ABROAD
If you are visiting this Site from a country other than the country in which my servers am located, your communications with me may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.
6. COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
I cooperate with government and law enforcement officials and private parties to enforce and comply with the law. I will disclose any information about you to government or law enforcement officials or private parties as we, in my sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect my property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity I consider to be illegal or unethical. I will also share your information to the extent necessary to comply with ICANN’s rules, regulations and policies.
To the extent I am legally permitted to do so, I will take reasonable steps to notify you in the event that I am required to provide your personal information to third parties as part of legal process.
7. CHANGES IN my PRACTICES
If I make material changes to this Policy, I will notify you here, by email, or by means of a notice on my home page, at least thirty (30) days prior to the implementation of the changes.
8. CORRECTING, UPDATING AND REMOVING PERSONAL INFORMATION
You may alter, update or deactivate your account information or opt out of receiving communications from me at any time. You may send an email to or you may send mail to Brandon Jones at 300 West Main St., Suite A4, Northborough, MA, 01532. I will respond to your request for access or to modify or deactivate your information within thirty (30) days.
12. MEDICAL PRIVACY NOTICE
This Section describes how medical information about you may be used and disclosed by me and how you can get access to this information. Please review it carefully.
A. Who Will Follow This Notice?
Health care practitioners who treat you at any of my locations, including employees, volunteers, and members of our, all departments and operating units of my organization, and all medical practices operated us, other members of my workforce, and my business associates.
B. Your Medical Information
This Section refers to your “medical information”. This means all information that identifies you and relates to your past, present or future physical or mental health or condition including information about payment and billing for the health care services you receive.
C. my Pledge Regarding Medical Information
I understand that your medical information is personal and I am committed to its protection. I create a record of the care and services you receive to ensure that I am providing quality care and to comply with legal requirements. This notice applies to all your medical information that I maintain, whether created by my staff or others.
I am required by law to give you this notice of my legal duties and privacy practices with respect to your medical information, to follow the terms of this Privacy Notice, and to notify you following a breach of the privacy or security of your unsecured medical information.
D. How I May Use and Disclose Medical Information About You
For each category of use and disclosure, I will try to give some examples, although not every use or disclosure in the category will be listed.
i. For treatment. I may use your medical information so that I and other health care providers may provide you with medical treatment or services. Different health professionals may also share your medical information in order to coordinate the different services you need. I may disclose your medical information to people outside my offices and/or locations who may be involved in your medical care after you leave my care.
ii. For Payment. I may disclose your medical information so that treatment and services you receive may be billed by me to a third party. For example, your health plan may need to know about treatment you received so they will pay me for the services provided. I may also disclose your medical insurance information to obtain prior approval from your health plan.
iii. For Healthcare Operations Purposes. I may use and disclose your medical information for my internal operations, such as business management, and administrative activities, legal and auditing functions, and insurance-related activities. I may use medical information to make sure that all of my patients receive quality care, such as reviewing my processes or to evaluate the performance of those caring for you. I may also disclose information to doctors, nurses, technicians, and other personnel for review and learning purposes. I may remove information that identifies you from this set of information so others may use it to study healthcare and healthcare delivery without learning a specific patient’s identity. Under certain circumstances, I may disclose your medical information for the health care operations of other health care providers.
iv. Health Information Exchange. I may participate in Regional Health Information Organization (“RHIO”) which arranges for the electronic exchange of health information among health care providers in the state where I am located. I may exchange your health information electronically through RHIO for the purposes described in this Notice. You have the right to request that your information not be included in this exchange.
v. Individuals Involved In Your Care or Payment of Your Care. I may release your medical information to a friend or family member who is involved in your medical care, or to someone who helped pay for your care.
vi. Notification. I may release your medical information to notify a family member, personal representative or another person responsible for your care of your location, general condition, or death. I also may release your medical information for certain disaster relief purposes.
vii. Contacts. I may contact you to provide appointment reminders, information about treatment alternatives, or other health related benefits and services that may be of interest to you.
viii. Worker’s Compensation. I may release medical information about you for worker’s compensation or similar programs, which provide benefits for work related injuries or illnesses.
ix. Mental Health Information. State laws create specific requirements for the release of mental health records. I will obtain your specific authorization to release mental medical information when required by these laws.
x. Drug & Alcohol Treatment Records. Specific rules apply to the release of certain drug and alcohol program records, and I will obtain your specific authorization to release those records as required by Federal regulation 42 CFR, Part 2.
xi. Miscellaneous. I may use or disclose your medical information without your prior authorization for several other reasons. Subject to certain requirements, I may give out your medical information without prior authorization for public health purposes, abuse or neglect reporting, health oversight audits or inspections, research studies, funeral arrangements, Coroner’s investigations, organ donation, and emergencies. I also may disclose medical information when required by law in response to a request from law enforcement in specific circumstances, for specialized government functions including correctional, military or national security purposes, in response to valid judicial or administrative orders or to avoid a serious health threat. Additional specific rules may apply to mental health records.
xii. Other Disclosures. Other uses and disclosures not described above will be made only with your written authorization. For example, I require your signed authorization for uses and disclosure that constitute the sale of your medical information and for most uses and disclosures of counseling notes. Additionally, I will not use or disclose your medical information for marketing purposes unless I have a signed authorization from you except that an authorization will not be required if (a) a communication occurs face-to-face; (b) consists of marketing gifts of nominal value. You may revoke your authorization at any time unless I have relied on your authorization or your authorization was required as a condition of obtaining health care services.
E. Your Rights Regarding Medical Information About You
i. Right to Inspect and Copy. In most cases you have the right to inspect or receive a copy of your medical information (or have a copy provided to an individual whom you designate) when you submit a written request. If your medical record is maintained electronically in a designated record set, you have the right to request a copy of the information in an electronic form and format. I may deny your request in certain circumstances. If you am denied access to your medical information, you may appeal.
ii. Right to Amend. If you believe the information in your record is incorrect or incomplete, you have the right to request an addendum be added to your record by submitting a written request giving your reason. I may deny your request under certain circumstances. If I deny it, I may advise you in writing of the reason or explain your rights to submit a statement of explanation.
iii. Right to an Accounting of Disclosure. You have the right to a list of those instances where I have disclosed your medical information other than for treatment, payment, healthcare operations, or where a disclosure was specifically authorized., for the Hospital’s directory, to persons involved in your care, and certain other limited situations. To request an accounting of disclosures, you must submit a written request to my Support Department.
iv. Right to a Paper Copy of this Notice. If this notice was sent to you electronically you have a right to a paper copy of this notice. You may request that I send other communications of protected health information by alternative means, or to an alternative location. This request must be made in writing to the person listed below in Section 13. I am required to accommodate only reasonable requests.
Please specify in your correspondence exactly how you want me to communicate with you; and if you am directing me to send it to a particular place, the contact/address information.
v. Right to Request Restrictions. You may request in writing that I not use or disclose your medical information except when specifically authorized by you, when required by law, or in an emergency. Except in the case of certain requests related to disclosures to health plans, I am not required by law to agree to your request, but I will consider the request. I will inform you of my decision.
vi. Right to Request Restrictions on Disclosures to Health Plans. You may request in writing that I restrict disclosures of your medical information to a health plan for purposes of carrying out payment or healthcare operations if the disclosure is not required by law and the medical information pertains solely to a health care item or service for which you (or a person other than the health plan who is acting on your behalf) have paid me out of pocket and in full at the time of service. I must agree to a request that meets these requirements.
F. Changes to this Notice
I reserve the right to change this Section at any time. Changes will apply to medical information I already hold, as well as new information after the change occurs. I will post a copy of my current notice within my facilities and I will post it on my website at www.sidneytrantham.com.
G. Complaints and Requests
If you have questions about this notice or want to talk about a problem without filing a formal complaint, please contact Brandon Jones at the following number: 508-925-0057.
If you believe your privacy has been violated, you may file a complaint with my organization or with the Secretary of the U.S. Department of Health and Human Services. Information about how to file a complaint with the Department of Health and Human Services may be found at the following website: You will not be penalized for filing a complaint.
13. CONTACT INFORMATION
Brandon Jones, LMHC
300 West Main St., Suite A4
Northborough, MA 01532